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Privacy Policy

Compass Asia is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website, donation forms, email communications, and third-party platforms. We follow U.S. privacy standards and operate in compliance with our technology partners: Stripe, Go High Level, and Squarespace.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, mailing address, and billing information.

  • Donation and Transaction Data: Amount, frequency, donation designation, and transaction history.

  • Communication Preferences: Email subscription preferences.

  • Technical Data: IP address, browser type, device information, and referring URLs (via website analytics).

2. How We Use Your Information

Your data is used to serve you better in the following ways:

  • Donation Processing: We use Stripe, a secure, PCI-compliant payment processor, to handle all financial transactions.

  • Email Communication: Through Go High Level, a secure platform for customer relationship management, we send newsletters, updates, and donor acknowledgments.

  • Website Management: Our site is hosted on Squarespace, which may collect anonymized usage data to monitor performance and improve user experience.

  • Customer Support: We use your information to respond to questions or service requests.

3. How We Protect Your Information

We take security seriously and have implemented safeguards including:

  • SSL encryption on all website forms and transactions.

  • PCI-compliant payment processing through Stripe.

  • Restricted access to personal and donor data.

  • Secure data segmentation within Go High Level for internal use only.

4. Sharing of Information

We do not sell or rent your personal information. We only share data with trusted providers (Stripe, Go High Level, and Squarespace) as needed to deliver services. These providers are bound by confidentiality agreements and use your information only as instructed by us.

5. Your Communication Preferences

You can manage your communication preferences at any time:

  • Email: You may unsubscribe by clicking the link in any email or contacting us directly at info@compass-asia.org.

  • Postal Mail: Contact us if you wish to update or remove your mailing address from our records.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can adjust your browser settings to disable cookies if preferred.

7. Children’s Privacy

We do not knowingly collect or retain personal information from children under 13. If such data is inadvertently collected, we will promptly delete it upon discovery.

8. Policy Updates

This policy may be updated periodically. Revisions will be posted to this page with a new "Last Updated" date. We recommend reviewing this page occasionally to stay informed of changes.